1. General Terms and Conditions: We're committed to providing you with the best shopping experience possible. Should any changes be made to our website or its content, we'll always keep you informed.

  2. Sales and Shipping: 

    • Great news! Enjoy free shipping on orders over $500. We offer a variety of shipping options to ensure your order reaches you as quickly as possible.
    • Your satisfaction is our priority, and we strive to get your order to you in a timely manner. However, please note that shipping times may vary based on your location and other factors beyond our control.
    • For our international customers, please be aware that additional customs duties and taxes may apply. We recommend checking with your local customs office for more information.
3. Returns and Refunds:
    • We want you to be completely satisfied with your purchase. That's why we offer hassle-free returns within 15 days of delivery for eligible products. Simply send back the items in their original condition, and we'll take care of the rest.
    • Once we receive your returned items and ensure they meet our return policy criteria, we'll process your refund promptly. Expect the refund to be credited back to your original payment method.
4. Intellectual Property:
    • Your trust means everything to us. Rest assured that all content on our website is protected by copyright laws to maintain the integrity of our brand and products.
    • We appreciate your understanding that any use or reproduction of our website's content without prior consent from Ramzmerch is prohibited.
5. Limitation of Liability: While we strive for perfection, we understand that issues may arise from time to time. Should you encounter any difficulties while using our website or products, please don't hesitate to reach out to us. We're here to help resolve any concerns you may have.

6.Governing Law: Your satisfaction and peace of mind are important to us. That's why we want you to know that these terms and conditions are governed by the laws of Rwanda. If you have any questions or need assistance, our customer support team is always available to assist you.

 

By shopping with us, you acknowledge and agree to these terms and conditions, designed to ensure your shopping experience with Ramzmerch is enjoyable and stress-free. Should you have any questions or require further assistance, please don't hesitate to contact us at info@ramzmerch.com

Ramzmerch